Popular Services
Request help from IT for a broken service or device.
Use this service when you have an issue with a Canvas function to request eLearning assistance.
Can't find what you are looking for? Make a request here; we'll get you what you need.
Report an issue to eLearning here.
Submit a request for a change to the skagit.edu website.
Use this Service if you cannot sign into your MYSVC Student Email, SVC Computers, Canvas, or other services that link to the Skagit Account.
For instructors to request eLearning to link or unlink a canvas shell.
Use this form to request a change to the security access in ctcLink. Please include information about the Pillar, the Navigation, desired outcome and the ctcLink ID of the user for whom the change is being requested. You will receive an initial email with the ticket information when the ticket is created, as well as status updates as the ticket goes through the workflow toward completion.
All new accounts will need to have the confidentiality agreement signed or the access will not be granted.
For Faculty to request eLearning assistance with Panopto classroom recordings.
Request software to be purchased and/or installed in your office, classroom, or computer lab.
Use this Service if you cannot sign into your Skagit Employee Email, SVC Computers, Canvas, or other services that link to the Skagit Account.
Request this service for assistance on how to upload a recording from an iPad.
For instructors to request a canvas shell to be reopened by eLearning.
Use this service if you cannot Sign In to Skagit websites with your Student SID and PIN.
Note: This service is for the Student SID and PIN; Please see HR for issues with Employee SID and PIN.
Students can request this service for help with (Key in your audience here; indicate student interest right away to differentiate this service from the instructor service.)
Use this service to report a problem with a SVC data service or application such as FMS Query, Graduation Application etc.
Instructors can request this service to (Key in your audience here; indicate instructor interest right away to differentiate this service from the student service.)