Services A-Z (60)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Add, Edit, and Live Video Captions

Adding People to Canvas Course

B

Bulk Print Job

Request a bulk print job from the SVC copy center.

Business Analysis

Identify business needs and determining solutions to business problems. Solutions often include a software-systems development component.

C

Cannot Sign In to Secure92

Use this Service if you cannot sign into your Secure92 account.

Cannot Sign In with MYSVC Account

Use this Service if you cannot sign into your MYSVC Student Email, SVC Computers, Canvas, or other services that link to the Skagit Account.

Cannot Sign In with Skagit Account

Use this Service if you cannot sign into your Skagit Employee Email, SVC Computers, Canvas, or other services that link to the Skagit Account.

Cannot Sign In with Student SID and PIN

Use this service if you cannot Sign In to Skagit websites with your Student SID and PIN.
Note: This service is for the Student SID and PIN; Please see HR for issues with Employee SID and PIN.

Canvas Common Issues

Use this service when you have an issue with a Canvas function to request eLearning assistance.

Canvas-Zoom-Panopto Integration

Canvas-Zoom-Panopto Integration

CDE Add/Change Request

Request a change to the Credit/Debit Card Holder Data Environment (CDE) such as moving/adding/removing a register or computer that processes credit cards.

Change Skagit Account Username/Email Address

Request a change to your Skagit Account Username and Email Address.

Compliance and Risk Management

Request this service for IT assistance in Compliance and Risk Management

Copying Content From Another Canvas Course

Core Router Add/Change Request

Request Network Changes on the Core Router.

E

F

Firewall Add/Change Request

Request a Firewall Exception to Allow Software to Communicate with the SVC Network.

G

I

I Can't Find What I'm Looking For.

Can't find what you are looking for? Make a request here; we'll get you what you need.

I Need Help with Video or Live Streaming

Request for recording and streaming of events.

Instructor Canvas Course Missing

L

Large Format Print Job

Request a Large Format Poster Print Job from the Svc Copy Center.

Link/Unlink Canvas Course

For instructors to request eLearning to link or unlink a canvas shell.

M

Missing a Button or Navigation Menu in ctcLink

Request I.T. Assistance to bring a missing ctcLink control back.

N

Network Add/Change Request

Use this service to request changes the network such as activating a network jack or changing a subnet.

New and Replacement Technology Equipment

Request new and replacement technology from IT

New Canvas Shell

For instructors to request a new canvas shell.

Notify IT of Broken Equipment or Service

Request help from IT for a broken service or device.

O

P

Panopto Assistance

For Faculty to request eLearning assistance with Panopto classroom recordings.

Pay4Print Job Failed and Stole My Money

Request refund for failed Pay4Print pages.

Phone Issue

Request this service if you have an issue with your AVAYA handset.

Public eLearning Request (Non SVC Users)

For Non-SVC Users to make a request from eLearning.

R

Reopening Past Canvas Course For Student Access

For instructors to request a canvas shell to be reopened by eLearning.

Report A Programming Problem

Use this service to report a problem with a SVC data service or application such as FMS Query, Graduation Application etc.

Report an eLearning Issue

Report an issue to eLearning here.

Request Access to Department Network Drive

Use this service to request access to a department network drive.

Request Change To skagit.edu Website

Submit a request for a change to the skagit.edu website.

Request Computer Move

Use this service to schedule a computer move with IT

Request IT Loaner Equipment

Use this service to request loaner equipment from IT such as Laptops and PowerPoint presentation remote.

Request IT Project

Request an IT Project

Request New Secure92 Account

Request a Secure92 account for an employee.

Request New WCTCS Web Apps Account

Use this service to request a new WCTCS Web Apps account for access to Degree Audit(Progress Tracker), FAM, and One Lookup.

Request Respondus LockDown Browser for Secure Testing

Instructors can request this service to (Key in your audience here; indicate instructor interest right away to differentiate this service from the student service.)

Respondus LockDown Browser Student Help

Students can request this service for help with (Key in your audience here; indicate student interest right away to differentiate this service from the instructor service.)

S

Security & Data Management

Request this service for consulting on Security and Data Management.

SimCheck Assistance

SimCheck Assistance

Software Request

Request software to be purchased and/or installed in your office, classroom, or computer lab.

Student Canvas Course Missing

T

TDX Site Feedback

Make a suggestion for how we can improve this site.

Tech Tips Video Series

eLearning Video Tech Tips.

U

Using an iPad to Submit Canvas assignments

Request this service for assistance on how to upload a recording from an iPad.

Using your phone as a document scanner

Scan with an Android or iPhone

V

Viewing Video Captions

VPN and RDP: Using your computer from off-campus

For Supervisors to request Remote Access on behalf of their employees.

Z

Zoom Assistance