Remote Desktop Connection Instructions

In this article:  Background, Configure your office, Configure your home, 

Background

This article provides instructions for configuring computers to use Remote Desktop Connection.  

Remote Desktop is one of two options for employees to use College resources from off-campus.  For an overview of these options, see "How to work from off-campus".

Remote Desktop Connection requires two computers and an RA (Remote Access) network account.  Typically employees connect their home computer to their office computer.  This allows you to use your office computer (with all it's programs and files) from home.  To get an RA account, contact the IT Helpdesk.

To make a successful connection, both computers to be configured properly.  For simplicity, we use the words "home" and "office" but the location of the computers does not matter.

First: Configure your office computer

The IT department can help you configure your office computer.

Second: Configure your home computer

  1. In Windows, find the app "Remote Desktop Connection" using either the Start Menu, Search, or Go to programs and select Remote Desktop Connection.  
  2. See Figure 1. Here you will click on “show Options”  
  3. See Figure 2.  Here you should click on the Advanced tab.
  4. See Figure 3.  Here click on Settings.  
  5. See Figure 4.  Use these RDG server settings:
    1. Server name = RDG.skagit.edu
    2. Method = Allow me to select later
    3. Check the box to bypass RDG for local addresses
    4. Un-check the box so you do not use RDG credentials for the remote computer
    5. Click OK
  6. See Figure 5.  At the summary screen, click Connect.
  7. See Figure 6.  Use your RA user name and password .  For example: MV\Firstnamelastname.RA and the password you use for your RA account.  (If this is your first time setting up your RA account, it’s the password you set when working with IT.)
  8. See Figure 7.  You are now going to log into your office computer on campus.  Here you will put in your familiar MV credentials
  9. See Figure 8.  You may possibly receive this pop up. If you do, just check off the box at the bottom  “Don’t ask me again” for connections to this computer and then click the Yes button.
  10. You will now be connected to your pc in your office.

Figure 1

screen shot of app dialog boxClick Show Options

Figure 2

  Click on the advanced tab.

Figure 3

Then click on the settings button

Figure 4

Make sure the two yellow highlighted areas on this box match your computer, Then click OK

Figure 5

It will bring you back to the first screen,  click "Connect"

Figure 6

Here you will put in your RA user name and password .  For example: MV\Firstnamelastname.RA and the password you use for your RA account.  

If this is your first time setting up your RA account, it’s the password you set when working with IT

Figure 7

After entering the above info you should see this screen:

You are now going to log into your desktop pc on campus. Here you will put in your MV credentials

Figure 8

You may possibly receive this pop up. If you do, just check off the box at the bottom.  “Don’t ask me again” for connections to this computer and then click the Yes button

You will now be connected to your pc in your office.

For further information

Contact the IT Helpdesk

Details

Article ID: 98885
Created
Thu 2/20/20 1:25 PM
Modified
Fri 3/6/20 3:47 PM