Service Catalog

Categories (10)

Report a Problem: Something Is Not Working

Request help with something that is not working.
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Request a Change

Request a change that requires approval or work from another department.

See also the How-To's category for changes you can make yourself like changing a password and connecting to a network printer.
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Employment Services

Requests for employment services through the Human Resources office.
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Administrative Business and Data Services

Services that support the administrative and business functions of the college. Includes ctcLink support, process automation, and data services and software
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Communication and Collaboration Services

Services that facilitate institutional communication and collaboration needs. Includes conferencing, telephones, conference room A/V, email, and cloud collaboration services.
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Desktop and Mobile Computing Services

Services that support access and use of college devices and peripherals. Includes desktop and mobile support, printing, and software installation and distribution.
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Infrastructure Services

Foundational services that support the operation and management of the college’s IT environment. Includes data center services, database management, network and connectivity management, local and cloud server and storage management.
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Information Security Services

Services that provide security, data integrity and compliance for the institution. Includes identity and access management, security consulting and training, incident response and investigation, and security policies and compliance
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Instructional Support Services

Services providing instructional technology and resources directly supporting teaching and learning. Includes instructional technology design and support or instructional spaces.
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Professional Services

People-based services that support the management of IT for the college, including consulting services not related to specific services in other categories. Includes enterprise architecture, continuous improvement and innovation (program review), digital accessibility, IT communication and documentation, IT service delivery and support, project management, and training.
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Services (2)

I Can't Find What I'm Looking For.

Can't find what you are looking for? Make a request here; we'll get you what you need.

Request TDX System Feature or Changes

Request changes or new features for TDX.