Popular Services
Use this service when you have an issue with a Canvas function to request eLearning assistance.
Request help from IT for a broken service or device.
Use this Service if you cannot sign into your MYSVC Student Email, SVC Computers, Canvas, or other services that link to the Skagit Account.
Can't find what you are looking for? Make a request here; we'll get you what you need.
Use this form to request a change to the security access in ctcLink. Please include information about the Pillar, the Navigation, desired outcome and the ctcLink ID of the user for whom the change is being requested. You will receive an initial email with the ticket information when the ticket is created, as well as status updates as the ticket goes through the workflow toward completion.
All new accounts will need to have the confidentiality agreement signed or the access will not be granted.
Request new and replacement technology from IT
For instructors to request eLearning to link or unlink a canvas shell.
Use this Service if you cannot sign into your Skagit Employee Email, SVC Computers, Canvas, or other services that link to the Skagit Account.
For Faculty to request eLearning assistance with Panopto classroom recordings.
Request a configuration change or request your phone to move to another office.
Request for recording and streaming of events.
Request this service if you have an issue with your AVAYA handset or Voicemail.
For Supervisors to request Remote Access on behalf of their employees.
Request I.T. Assistance to bring a missing ctcLink control back.
Request to post a Canvas global announcement.
Usually requested by staff or faculty.
Request this service for assistance on how to upload a recording from an iPad.