Report a Problem: Something Is Not Working

Request help with something that is not working.

Categories (1)

Cannot Sign In

Can't sign in to your Skagit account, Secure92, or Student Resources (SID and PIN)?
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Services (14)

Notify IT of Broken Equipment or Service

Request help from IT for a broken service or device.

Canvas Common Issues

Use this service when you have an issue with a Canvas function to request eLearning assistance.

Instructor Canvas Course Missing

Missing a Button or Navigation Menu in ctcLink

Request I.T. Assistance to bring a missing ctcLink control back.

Other eLearning Questions

Report an issue to eLearning here.

Phones: Report a Phone Failure or Phone System Issue

Request this service if you have an issue with your AVAYA handset or Voicemail.

Report A Programming Problem

Use this service to report a problem with a SVC data service or application such as FMS Query, Graduation Application etc.

Report an Outage or Failure for Network Equipment and Systems

Notify IT when a Network or Network System Outage Occurs On Campus or Remote VPN.

Respondus LockDown Browser Student Help

Students can request this service for help with (Key in your audience here; indicate student interest right away to differentiate this service from the instructor service.)

Student Canvas Course Missing

TargetX: Report a Problem

Request help with TargetX when something is not working.

Using an iPad to Submit Canvas assignments

Request this service for assistance on how to upload a recording from an iPad.

Using your phone as a document scanner

Scan with an Android or iPhone

Request IT Loaner Equipment

Use this service to request loaner equipment from IT such as Laptops and PowerPoint presentation remote.