Forgot your password?
If you have never signed in to Okta, or if all your authentication methods are failing to access your account, then please contact the IT Help Desk at 360 416 7766.
If you have signed in to Okta before to configure a recovery email and authentication methods other than password, Okta can help you reset your password.
- Navigate to Skagit.okta.com
- Enter your SVC Email address and click the next button
- If prompted to select a verification method, select password.
- Click the "Forgot password?" link
- Select another verification method that you had previously configured.
- You can attempt to use the Email verification if it is available, however, it may be inaccessible if you also need your password to access the email. In that case, select another method such as phone, recovery email, passkey, or an authentication app to continue.
- Follow the okta prompts to verify your identity and reset your password.
- If no verification methods work to access your account and change your password, then please contact the IT Help Desk at 360 416 7766.
Changing a known Employee Password
- Navigate to Skagit.okta.com
- Enter your SVC Account Username and password
Click to Expand for More Details and Account Examples
Examples:
- Primary user "Email" accounts
- Like First.Last | Example: Torstein.Early
- Remote Access "RA" accounts
- Like FirstLast.RA | Example: TorsteinEarly
- Guest Accounts
- Like First.Guest | Example: Torstein.Guest
- Special access accounts, like
- FLast.Lib | Example: TEarly.Lib
- First.Min | Example: Torstein.Min
What Sites and Systems does this work for?
- This is only for changing passwords for SVC-managed accounts used with SVC Computer Systems, and websites that have been integrated into the SVC account authentication system.
- Examples of integrated sites:
- eLearning websites such as Canvas and Panopto
- Microsoft 365 websites such as Outlook.com, office.com, sharepoint.com, etc.
- Any other website or system that uses the same username and password as your SVC computer.
- For third-party websites and systems that have not been integrated into our authentication system, please use that site or the system's own password reset tools.
- Click the sign in button
- If you have not yet signed in to okta with this account, you will be asked to set up Multi-Factor Authentication. See This Article for more info: Article - Setting up Okta for Passwor... (teamdynamix.com)
- If you are not asked to set up Multi-Factor Authentication, and instead are presented with the "My Apps" Dashboard, continue below at step 5.
- MFA Setup Screen shot Here
- Within the okta "My Apps" dashboard, click your name in the Top Right-hand corner of the screen and select Settings from the context menu.
- Within the Account dashboard, use the Password Change menu to change your password.
- Enter your Current, New and Confirm the New password within each box, then click the Change Password button.
- Please pay special attention to the password requirements (yellow box in the below screen capture.)
- Cyber Security's best practice recommends using a Pass Phrase, which is a string of words that will be easier for you to remember. This is because password strength is determined by the length of the password; using a longer password with words will help you remember it easier while maximizing the password strength.