Checking Your Own Voice Mail 

1. Call the AVAYA Voicemail Number
   • On-Campus Extension: 7888
   • Off-Campus Numbers:
     • Mount Vernon: 360-416-7888
     • Whidbey: 360-679-530
2. Enter your SVC phone extension and press Pound (#)
3. First Time Logging Into Voicemail 
   • Your initial password is blank; press pound without entering any password.
   • Follow the prompts to enter your New Password: The password must be 6 or more characters. 
   • Follow the prompts to record your name.
   • Continue below to set a personal greeting.
   • Press 3 to create a personal greeting: Follow the prompts to set an All Call greeting, or individual greetings for each specific type of call. 
4. Subsequent Login
   • Enter your password and press Pound (#)
   • Follow the prompts to get voicemail or manage personal greetings. 

Changing an existing Voice Mail Personal Greeting

1. If you don't know your Voice Mail PIN, call the IT Help Desk at 7766 or .  
2. Call the AVAYA Voicemail Number
   • On-Campus Extension: 7888
   • Off-Campus Numbers:
     • Mount Vernon: 360-416-7888
     • Whidbey: 360-679-5300
3. Enter your SVC phone extension and press Pound (#)
4. Enter your password and press Pound (#)

5. Press 3 to administer personal greetings
   o    Note the active greeting #
   o    To create, change or delete a greeting Press 1
   o    Enter the greeting # you want to change and press 1 to rerecord
   o    Press # when done recording
   o    To use this greeting for all calls press 1
   o    Press # if/when finished

Changing your recorded Name or PIN

1. Access voice mail system the same steps 2-4 above
2. Press 5 for hidden administration options
3. Press 4 to change your PIN.
4. Press 5 to change your name.  Your name will be spoken to callers leaving a voice mail message and when you leave a message to another extension on campus.  

Checking Voice Mail for a Hunt Group

1. Follow steps 1,2, and 4 above under Checking Your Own Voice Mail.
2. When prompted, enter 7 to check another extension.
   1. Enter the hunt group extension and press #
   2. Enter the hunt group voice mail password and press #

Visual Voice Mail

The Voice Mail button on your phone will no longer dial 7888. Instead, it will bring up a visual voice mail system. You can use the buttons on your phone to listen and manage your voice mail. You may still dial 7888 if you prefer the audio version.